General queries

The answer to all of your problems... or just some frequently asked questions

14 articles in this collection
Written by Benno Spencer and James Mieville

I work for the NHS and want to claim my free ticket

Follow these simple steps and we'll happily get your free ticket arranged

Written by Benno Spencer
Updated over a week ago

The property's Energy Performance Rating (EPC)

What is the EPC for the property?

Written by Benno Spencer
Updated over a week ago

How the website works

How does the bonus scheme work? Buy some get some free?

Or buy 2 get 2 free, buy 3 get 4 free, and so on...

Written by Benno Spencer
Updated over a week ago

What is ProveSource or Prove Source?

And why am I seeing these notifications about customers and visitors?

Written by Benno Spencer
Updated over a week ago

How does the refer a friend scheme work?

I've signed up and now want to refer friends!

Written by James Mieville
Updated over a week ago

When I enter, will you send me a receipt?

How will I know that you've got my entry and what my ticket number is or ticket numbers are?

Written by James Mieville
Updated over a week ago

Where's my account and how do I get there?

And what information do you store there?

Written by James Mieville
Updated over a week ago

The property

So what's the property really like?

It's a real beauty and the perfect home, rental investment or city bolt-hole

Written by Benno Spencer
Updated over a week ago

What's the cost of ground rent, the service charge and council tax?

And are there any hidden costs I need to worry about? What about utilities?

Written by Benno Spencer
Updated over a week ago

How do I know that the price of the property is accurate?

We've had a a third-party estate agent value the property - we know that transparency is important here

Written by Benno Spencer
Updated over a week ago

General topics

We've added a new Land Rover Discovery Sport to the prize pool!

Now our winner will walk away with two sets of keys 🚘

Written by Benno Spencer
Updated over a week ago

Are there any hidden fees?

And do I need to be concerned about being able to afford to win?

Written by Benno Spencer
Updated over a week ago

Be Gamble Aware and don't take things too far

Fun and a shot at a life changing opportunity is great but be careful

Written by James Mieville
Updated over a week ago

Can I follow you on social media and is there any point?

Of course there is! We share real-time updates as well as ticket giveaways. Follow us to stay tuned!

Written by Benno Spencer
Updated over a week ago